Penn Computing

Penn Computing

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Current Load Status
Regular Availability
FAQs & Tips
Password Changer
Support services
About the Data Warehouse
Data Administration
Express Mail
General Ledger
Learning Management
Position Inventory
Research-PennERA Proposals
Salary Management
Travel Expense Management
Tuition Distribution

Self-Directed Learning (anytime, anywhere...)

There are many learning opportunities for users to take advantage of "anytime, anywhere" and we list them here.

Penn Data Warehouse Introduction for New Users -- This brief ( 30 minutes) online course in Knowledge Link will help you answer the following 'big picture' questions about the Data Warehouse:

  • What is the Data Warehouse?
  • What does it contain?
  • How can I use it?
  • What user support services are available?
Relational Database System Concepts -- This 35-minute tutorial (not in Knowledge Link!) will introduce you to basic concepts about relational database management systems, such as tables, primary keys, and indexed columns.

Data Collection Training Options

In addition to BusinessObjects training (instructor-led classes), recommended if you write or edit queries, you definitely need to familiarize yourself with the kind of data you plan to use. Occasional classroom workshops are offered in addition to the recommended and always-available online options below.

Knowledge Link Courses (PennKey login required)

Using the Student Data Collection in the Data Warehouse (required for data access!)
Introduction to the General Ledger Data Collection and Using the FINQUERY Universe at Penn (optional)
Introduction to the Salary Management Data Collection and Using the RSALMGT Universe at Penn (optional)
Introduction to the PennERA Proposals Data Collection and Using the PennERA Proposals Universe (optional)

Website Tutorials

General Ledger
Salary Management

Query Tool Training Options

Formal classroom-based training is available for BusinessObjects - see University Data and BusinessObjects training. Also, a number of self-service resources for using BusinessObjects InfoView and WebIntelligence are available, including

How-To quick guides
Tips and Frequently-Asked Questions (FAQs)
Building a Query? (how to create a data query to answer specific Penn business questions)

Online Communities Available

It is important not to underestimate the learning opportunities presented by being an active participant in informal listservs and user groups. Studies show tht this type of learning is often the most effective and time-efficient!


Upon receiving access to the Data Warehouse, all users are automatically subscribed to the ISC-WAREHOUSE. This electronic mail list announces the inclusion of new collections in the Warehouse, changes in warehouse availability, and other information of general interest.

Users of Data Warehouse collections are also automatically subscribed to collection-related listservs (such as FINQUERY-WH, STUDENT-WH) which announce changes to existing collections or inclusion of new elements, as well as changes in refresh cycles and collection availability. List members often discuss query methods and data questions via the lists as well.

If you are not receiving e-mail concerning general issues about the Warehouse or e-mail concerning a particular data collection, contact Data Administration to be added to the distribution lists.


Information Systems and Computing
University of Pennsylvania
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Information Systems and Computing, University of Pennsylvania