- No linkage of revenue to expenses (over $1M/year to support 1080 modems). Limited, slow service.
- Too costly to upgrade to 56K digital service (over $1M). Short life-cycle for investment.
- Should Penn be operating a modem pool?
- How should we charge for remote access?
- No new modems in FY 2000
- Charging in FY 2001 for PPP, main pool of 900 lines.