Network Planning Task Force

Active Task Force Members
 http://www.upenn.edu/computing/group/nptf/
Mary Alice Annecharico / Rod MacNeil, SOM
Mark Aseltine* / Mike Lazenka, ISC
Robin Beck, ISC
Doug Berger / Manuel Pena, Housing & Conference Services
Chris Bradie / *Dave Carroll, Business Services
Chris Field, GPSA (student)
Cathy DiBonaventura, School of Design*
Geoff Filinuk, ISC
Bonnie Gibson, Office of Provost
Roy Heinz / John Keane, Library
Robert Helfman, Budget Mgmt. Analysis
John Irwin, GSE
Marilyn Jost, ISC
Carol Katzman, Vet School
Deke Kassabian / Melissa Muth, ISC
James Kaylor / CCEB*
Dan Margolis, SEAS* (student)
Chris Massicotte, Audit & Compliance
Kayann McDonnell, Law
Donna Milici, Nursing
Dave Millar, ISC
Michael Palladino, ISC (Chair)
Dominic A. Pasqualino / Audit & Compliance*
David Seidell, Wharton*
Dan Shapiro, Dental
Mary Spada, VPUL
Marilyn Spicer, College Houses*
Steve Stines / Jeff Linso, Div. of Finance
Ira Winston / Helen Anderson, SEAS, SAS, School of Design

NPTF FY 2004 Meetings
Summer
9/15
9/29
10/8
11/3
11/17
12/1
12/15
Focus group sessions
Setting the stage
Security discussions (Part I)
Security discussions (Part II)
Operational briefing/baseline activities
Strategic discussions
Consensus building/preliminary rate setting
State of the Union

Last NPTF Meeting
Date
12/15 - State of the Union
Time
1:30 - 3:00 PM
Place
Logan Hall, Terrace Room
Attendees
NPTF
IT Roundtable
SUG

Today’s Agenda
Discuss revised assumptions
Share cost-cutting measures
Show N&T 6-year cash flow
Show draft FY ‘05 rates
Discussions and voting on new initiatives
Preliminary rate setting

Budget Assumptions
Security concerns are a top priority as various viruses, worms, etc. have reduced Penn’s productivity levels.  These concerns have constituted a significant portion of the Fall NPTF discussions.
5 year phase-out of allocated monies ($2.317M) to occur from FY2003-07.
Telecommunications surplus, operating efficiencies and increased costs to offset allocated cost phase out.
Aggregate PennNet, Telecommunications and Video service rate increases projected at 1-2% maximum yearly, determined in conjunction with NPTF.

Budget Assumptions (Continued)
Excellent bandwidth management techniques combined with a good Internet strategy have eased the pressure on developing tiered network connectivity options.  However, this will continue to be explored and evaluated as the need/opportunity arises.
Separate SLAs for College Houses and Greeknet for maintenance and bandwidth.
FY2005-09 budget assumes Next Generation PennNet project averages $590k/year, down from original $837k/year. Funding source is Telecommunications surplus.

Budget Assumptions (Continued)
No rate increases for existing Telecommunications and Video services in ’05, except PVN.  www.net.isc.upenn.edu/rates
For FY2005 College House students will continue to be billed indirectly as part of housing fees for baseline PennNet and Penn Video Network services.
Building entrance and router equipment are on a four-year replacement cycle.
Closet electronics and network servers are on a three-year replacement cycle.
N&T will run a fiscally self-sufficient GigaPoP (MAGPI) and break even in FY ’04 and beyond. Revenue and expense could approach $1M for FY’04.

Budget Assumptions (Continued)
The CSF will subsidize approximately 850 wired, public lab connections that have computers attached in FY2004.  TBD for FY2005.
The growth rate in IP addresses from the schools/centers is projected to increase by 1200 per year from FY2004-09.
ISC managed wallplates projected growth at 1200 new per year.

Subsidized IP Addresses

Budget Assumptions (Continued)
To retain and recruit appropriate N&T IT staff, 3% compensation has been budgeted to include annual performance increases, equity increases, bonuses, promotions and reclassifications from FY2005 - 09.
In FY2004 a 54.2% overhead rate was projected to cover costs of benefits, rent, training, computers, telephones, etc. Our FY’05 overhead rate is 53% for FY2005.
The NOC will not be physically staffed (7x24x365) through FY2009.  It will continue to operate from 6 AM – 11 PM, M-F with the rest of the week covered by technical staff on beepers.
N&T total expense budget increases from $22M in FY ’02 to only $23.2M in FY ’09.

N&T Overhead Cost Breakdown FY2005

FY’05 N&T Cost-Cutting Measures
Lowering yearly NGP budget in FY ‘05-09 to $590k,  down from $837k/year.
Dropping 2 full-time contractors in FY ‘05.
Dropping 4 part-time contractors in FY ‘05.
Lowering voice systems expenses by $100k in FY ‘05.
Outsourcing some job functions.
Insourcing some job functions.

Projected N&T 6-Year Cash Flow

Telecommunications Projected Revenue (FY2005)

FY2004 Port Rental Expense Breakdown (10baseT)

FY2005 Port Rental Expense Breakdown (10baseT)

FY2004 Connection Maintenance Expense Breakdown (10baseT)

FY2005 Connection Maintenance Expense Breakdown (10baseT)

FY2004 Projected CSF Expenses
(Fall, 2002 data)

FY2005 Projected CSF Baseline Expenses (Fall, 2003 data)

Security Strategy for FY ‘05
Firewalls, VPNs, and intrusion-detection are tactical solutions, of all which have an important role to play in Penn Information Security.
The single most effective way to deploy resources against our information security problems is in support of mastering host security.
In support of that strategy, we plan the following activities:
Run opt-in SUS server, seeking $28k to support students.
Do not seek funds ($150k - $200k) for port traces and disconnects associated with patch management policy.

Security Strategy (Continued)
Provide proactive, high quality LSP and end-user security tools and documentation supported by an ongoing campus-wide training and awareness program:
Web-based self-scanning/reporting
End user-friendly security technical information for all supported operating systems.
2-3 half-day or full-day LSP training sessions annually
Ongoing end user awareness campaign supported by media ads, articles, management communications, incentives and other campus-wide communications.

Technology Support Services
Challenge: Balancing increasing demand for services with the need to provide cost effective services. Funding additional staffing to maintain Provider Support Services at the desired levels given increasing demand.
No positions added since 1997
Drivers
Anti-Virus and Security
New Services (PennKey, Wireless, etc.)
Increasing Demand

Technology Support Services
Drivers

Technology Support Services
Drivers

Technology Support Services

Technology Support Services

FY2005 Projected CSF Baseline + Security Expenses (Fall, 2003 data)

Next Steps
NPTF makes rate recommendations.
Finalize N&T FY ‘04 - FY ‘09 budgets.
Rate recommendations presented to Provost.
Final FY ‘05 rates established.
Rates published in Almanac.