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How Does Your Reset PennKey Password Affect You?

Now that you have reset or changed your PennKey password, your previous PennKey password no longer works.

If you have previously configured a computer or mobile device to connect to Air PennNet, you will need to update the device's settings with your new password. The recommended way to do this is by re-running XpressConnect. For more information, please see the Air PennNet setup instructions here.

If your old PennKey password was saved by your Internet browser or stored in a password manager application, you will need to enter your new PennKey password. You will also use your new PennKey password if you use Kerberos authentication to access email and other applications that rely on Kerberos authentication.

Please note

  • If you allow your devices to store your PennKey password, be sure to physically protect and secure those devices well as they can be used to impersonate you on Penn's wireless network if stolen.
  • It is strongly recommended that you do not save your PennKey password in your internet browser since it can then be used to access a significant number of web-based applications.

If you have questions or are in need of additional assistance, please contact your Local Support Provider (LSP). If you are unsure who your LSP is, click here.




Information Systems and Computing
University of Pennsylvania
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