Featured with PennNet Phone Service is a new integrated voice mail service
and web service. The new voice mail service lets you receive,
listen to, and manage voice mail messages by phone, by computer, or both. When
you listen to messages by computer, you will hear the exact message that was
left in the voice of the person who called through your computer's speakers.
The new web service, PPS (PennNet Phone Service) allows you to log in and manage
certain voice mail features anywhere you have access to a web browser.
|Voice Mail Feature
||Choose to receive messages 4 ways: Telephone Only, Telephone
and Email Notification, Email Only, or Email and Telephone. You can change
your voice mail method anywhere you have access to a web browser using the
PPS (PennNet Phone Service) web tool. Changes take place in real time.
||Record a message once and send it to all mailboxes that are members of the list.
||Tells you the message number, the date and time the message was sent, and
the mailbox or telephone number from which the call originated.
|Extended (Temporary) Absence Greeting
||Makes it easy for you to record a temporary greeting
when you plan to be out of the office for an extended period of time. Your
regular personal greeting is automatically reinstated when you delete your
Temporary Greeting. The system will remind you when the temporary greeting is on/in use.
||Lets you forward a voice message to other mailboxes with or without comments.
||Lets you keep messages for unlimited number of days: 99+ message capacity,
3 minute message length.
||Lets you organize and retrieve messages using folders marked as New, Old,
Work, Family, and Friends. You can store a message in multiple folders. You
can also mark a previously saved message as new. The next time you access
voice mail, the message will be retrieved as though it were a new message.
||Use the PPS tool to delete an individual greeting or all greetings. Also provides the ability to delete all the messages stored in a single folder or delete all messages saved in all folders.
Also allows the re-sync message waiting lamp option; updates the message waiting status on all handsets where the number appears.
|Message Waiting Indicator
||The message waiting lamp on your phone will illuminate when voice mail messages
|Out Call Notification
||A new form of message notification, voice mail system calls a predefined number to notify you of new messages, offers an opportunity to login and listen to messages.
||Lets you reset forgotten voice mail passwords without contacting Networking’s Customer Service. Reset passwords anywhere you have access to a web browser
|Phone Set & Line Settings
||Message Waiting enabled/disabled per line, per set. The message waiting indicators on the handset should be off when you attempt to disable message waiting in PPS (for the specific number on your handset).
|Record and Send a Message from within a Mailbox
||Lets you leave a message without ringing the other person’s
phone. Currently, this feature is only available when calling other PennNet
Phone subscribers. You cannot message to a traditional mailbox.
|Reply to Sender
||Record and send a reply to a message from another PennNet Phone subscriber without ringing the handset of the recipient.
||Normally, a caller hears the mailbox greeting then “Please leave a message after the tone.” With Skip Intro turned on, the caller hears only the mailbox greeting and then the beep.
phone when your line is busy or unanswered. Your personal greeting plays and
invites callers to leave a message at the tone. Calls are forwarded to voice
mail after the fourth ring.
|Temporary Greeting Reminder
||System prompt plays each time you login to remind you when the temporary greeting is on.
|Transfer Directly to Voice Mail
||Transfer caller into a mailbox so caller can leave a message without ever ringing the phone.
||Allows you to undelete a message as long as you do not end your telephone
session (hang up the phone).
||Receive or mark a message urgent. Urgent messages are played first when listening to messages by phone.
||Offers speedy messaging options to minimize your time navigating within the
voice mail system. View list of voice mail shortcuts.
|Zero Out of Mailbox (zero out for assistance)
||Callers press the 'zero' to be transferred to another campus number for assistance.